LifePositive.com (hereafter referred to as "Website") is an online platform which is owned and operated by Life Positive (hereafter referred to as the "Company"). The Website is a platform for users to engage with professionals/experts in the field of alternative therapies, personal & spiritual growth, and/or meta-physical sciences (hereafter referred to as "Experts").
Terms and Conditions for the Use of the Website.
There are certain terms and conditions that govern the use of this Website.
The "user" shall mean or include the user himself and/or any person authorized to use the Website on his/her behalf.
Please read the terms and conditions of this Website carefully before accessing and/or using this Website. By accessing this Website, the user is accepting to be bound by the terms and conditions of its use. The terms and conditions of use for this Website are subject to change and/or modifications by the Company at any time at its discretion and the website will have no obligation to inform the user about the change or modifications. The use of this Website after such changes/modifications in the terms and conditions are implemented constitutes acknowledgment and acceptance by the user of its changed and/ormodified terms and conditions.
The user agrees that he/she will use this Websitefor purposes which are in accordance with the laws prevalent in India, or the country from which the Website is being accessed. The user further agrees he/she will not use the Websitein any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
The user agrees that he/she will not use the Website in any manner that may compromise or put in danger the security of the Website, render the Website inaccessible to other users or otherwise cause damage/harm to the Website or to itscontent. The user will not change and/or modify the content of the Website nor use the Website in a manner which will affect or interfere with the rights of third parties. All information provided by the user for the purpose of registration shall be accurate, correct, current and complete. If the Company believes that the information provided by the user is false and/or misleading, the Company shall be well within its rights to refuse the user access to the Website and/or to any of it resources, information etc for a temporary or permanent period.
The Website displays variouscontent including text,films, photographs and other images and sound, which is protected by copyright and/or other intellectual property rights. All copyright and other intellectual property rights on this Website belong to and are owned by the Company. The Company retains all rights, title and interest in the content displayed on the Website unless otherwise specifically stated. Therefore the content available on the Website shall not be copied, distributed, republished, uploaded, posted, circulated or transmitted in any way without the prior written consent of Company, or unless authorized in writing by the Company or unless specifically stated.
The Company and Website respects the intellectual property of others, and expect the user to do the same.
The Website shall acknowledge the intellectual property rights of third parties oncontent created by such third parties. The user shall not infringe the intellectual property rights including the copyright of such third party which is displayed on the Website and in case the user infringes such intellectual property rights of third parties, he/she will indemnify the Company for any loss, damage that may arise by way of proceedings, civil and/or criminal that may be filed against it as a result of the user's use of the Website or infringement of a third party's intellectual property rights or for any loss or damage to the Company that may arise by such infringement.
The Website may contain hyper links to other websites which are not maintained by, or related to, the Company. However the Company does not endorse or recommend such Website or thecontent and the Company is not responsible or liable for the websites or content therein.
No person below the age of 15 is permitted access to this Website or toregister on this Website.The Company however shall not be held liable and/or responsible if it is found that a person below the age of 15 has been using the Website.
The Company is not responsible or liable for the user's use of the internet nor for any problems, viruses etc that may occur while using the Website or on the downloading of any content from this Website.
The user will use this Website strictly in accordance with the terms and conditions displayed on this Website and in accordance all applicable laws of country from where the user is accessing this Website.
The user agrees to indemnify and hold harmless the Company and subsidiaries, affiliates, licensors, content providers, service providers, employees, agents, officers, directors, and contractors from and against any and all claims and expenses, loss and damage, proceedings, civil and/or criminal, including advocate's' fees, arising out of the user's use or unauthorized use of the Website, including but not limited to the violation of the terms and conditions of this Agreement here in. The user shall also indemnify the Company and the aforementioned persons from and against any claims, civil and/ or criminal brought by third parties arising out of the user's use of the information accessed from this Website.
The user also agrees to hold harmless Company from any claims resulting from any action taken by Company during or as a result of its investigations and/or from any actions taken as a consequence of investigations by either the Company or law enforcement authorities.
Without prejudice to the Company's other rights available under applicable law, if the user breaches any terms or conditions of the Agreement here in, the Company will be well within its right to take such action as it deems appropriate to deal with the breach, including but not limited to suspending or prohibiting the user's access to the Website, blocking computers using his/her IP address from accessing the Website and/or bringing civil and/or criminal proceedings against the user.
By agreeing to the terms and conditions of this Website, the user agrees that any dispute arising out of or relating to the Website shall be governed by the laws of India and shall be subject to the exclusive jurisdiction of courts in Delhi.
The Company makes no express or implied warranties, representations or endorsements whatsoever with respect to the Website or to the service or thecontent displayed on the Website. The Company also expressly disclaims all warranties/guarantees with respect to the service provided by the Experts in the field of personal well-being, and/or holistic living, and/or meta-physical sciences, and/or spiritual practices. The Company does not warrant the accuracy or completeness of the content including the content relating to the Experts.
The Company and Website make no representation or warranty whatsoever as to the willingness or ability of any Expert to give advice, or as to whether the user shall find the advice given by an Expert to his or her satisfaction or whether the Expert will provide any solution to his/her problem or whether the Expert is in a position to deal with the problems of the user.
The Company and the Website do not recommend any specific Expert or professional and the user is advised to check the credentials of the Expert him/herself if in doubt before using the services of the Experts as the Company will not liable or responsible for any acts of omission or commission by the Expert/s. The Website is merely a platform to provide access to the Experts and the users to connect and/or interact with each other. It may be noted that the Experts named on the website are not employees nor agents of the Company.
A user is free to openly interact and share their concerns/queries/questions with either a specific expert or on a public level (if interested in seeking advice from multiple sources – other users and/or experts). A user is encouraged to be frank and open, however, at any point of time if the content posted by a user is at all abusive, offensive, obscene or harmful in any way, that content shall be instantly removed from the Website and that user's account can be suspended without notice.
The user as well as expert shall be responsible for the security of their individual passwords however if the Company considers the password to be insecure then the Company will be entitled to require a change in the password.
2. Life Positive may by its Services, collect information relating to the devices through which you access the Website, and anonymous data of your usage. The collected information will be used only for improving the quality of Life Positive's services and to build new services.
3. The Website allows Life Positive to have access to registered Users' personal email or phone number, for communication purpose so as to provide you a better way of booking appointments and for obtaining feedback in relation to the Experts and their practice.
6. Life Positive shall not be responsible in any manner for the authenticity of the personal information or sensitive personal data or information supplied by the User to Life Positive or to any other person acting on behalf of Life Positive.
7. The User is responsible for maintaining the confidentiality of the User's account access information and password, if the User is registered on the Website. The User shall be responsible for all usage of the User's account and password, whether or not authorized by the User. The User shall immediately notify Life Positive of any actual or suspected unauthorized use of the User's account or password. Although Life Positive will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of Life Positive or others due to such unauthorized use.
8. If a User provides any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or Life Positive has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Life Positive has the right to discontinue the Services to the User at its sole discretion.
9. Life Positive may use such information collected from the Users from time to time for the purposes of debugging customer support related issues.
10. RANKING ALGORITHM
Life Positive's ranking algorithm for the Experts is a fully automated and these listings of Experts do not represent any fixed objective ranking or endorsement by Life Positive. The ranking is based on the factors such as the frequency of responses by an expert, the number of contributions made by an expertto further enhance the platform etc. and in no way does the ranking endorse any one particular expert.
Life Positive will not be liable for any change in the ranking of the Experts, which may take place from time to time. The listing of Experts will be based on automated computation of the various factors including inputs made by the Users including their comments and feedback. Such factors may change from time to time, in order to improve the listing algorithm. Life Positive in no event will be held responsible for the accuracy and the relevancy of the listing order of the Experts on the Website.
11. LISTING CONTENT AND DISSEMINATING INFORMATION
11.1 Life Positive collects, directly or indirectly, and displays on the Website, relevant information regarding the profile and practice of the Experts listed on the Website, such as their specialisation, qualification, fees, location, working hours, and similar details. Life Positive takes reasonable efforts to ensure that such information is updated at frequent intervals. Although Life Positive screens and vets the information and photos submitted by the Experts, it cannot be held liable for any inaccuracies or incompleteness represented from it, despite such reasonable efforts.
11.2 The Services provided by Life Positive or any of its licensors or service providers are provided on an "as is" and "as available' basis, and without any warranties or conditions (express or implied, including the implied warranties of merchantability, accuracy, fitness for a particular purpose, title and non-infringement, arising by statute or otherwise in law or from a course of dealing or usage or trade). Life Positive does not provide or make any representation, warranty or guarantee, express or implied about the Website or the Services. Life Positive does not guarantee the accuracy or completeness of any content or information provided by Users on the Website. To the fullest extent permitted by law, Life Positive disclaims all liability arising out of the User's use or reliance upon the Website, the Services, representations and warranties made by other Users, the content or information provided by the Users on the Website, or any opinion or suggestion given or expressed by Life Positive or any User in relation to any User or services provided by such User.
11.3 The Website may be linked to the website of third parties, affiliates and business partners. Life Positive has no control over, and not liable or responsible for content, accuracy, validity, reliability, quality of such websites or made available by/through our Website. Inclusion of any link on the Website does not imply that Life Positive endorses the linked site. User may use the links and these services at User's own risk.
11.4 Life Positive assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect User's equipment on account of User's access to, use of, or browsing the Website or the downloading of any material, data, text, images, video content, or audio content from the Website. If a User is dissatisfied with the Website, User's sole remedy is to discontinue using the Website.
11.5 If Life Positive determines that you have provided fraudulent, inaccurate, or incomplete information, including through feedback, Life Positive reserves the right to immediately suspend your access to the Website or any of your accounts with Life Positive and makes such declaration on the website alongside your name/your center's name as determined by Life Positive for the protection of its business and in the interests of Users. You shall be liable to indemnify Life Positive for any losses incurred as a result of your misrepresentations or fraudulent feedback that has adversely affected Life Positive or its Users.
12. APPOINTMENT BOOKING AND INTERACTION WITH EXPERTS
12.1 While Life Positive will try to ensure a confirmed appointment for an End-User who requested an appointment on Website, Life Positive does not guarantee that a patient will get a confirmed appointment. Further, Life Positive has no liability if such appointment is confirmed but later cancelled by Practices or Experts, or the Experts are not available as per the given appointment time.
12.2 You understand and agree that any interactions and associated issues with other Users including but not limited to your health issues and your experiences is strictly between you and the other Users. You shall not hold Life Positive responsible for any such interactions and associated issues. For avoidance of doubt, Life Positive is not involved in providing any well-being advice or diagnosis and hence is not responsible for any outcome between you and the Expert you interact with, pursuant to any interactions on the Website. If you decide to engage with an Expert, you do so at your own risk. The results of any search you perform on the Website for Experts should not be construed as an endorsement by Life Positive of any such particular Expert. Life Positive shall not be responsible for any breach of service or service deficiency by any Expert. We cannot assure nor guarantee the ability or intent of the Expert(s) to fulfil their obligations towards you. We advise you to perform your own investigation prior to selecting an Expert.
12.3 Without prejudice to the generality of the above, Life Positive will not be liable for:
12.4 Further, Life Positive shall not be liable, under any event, for any comments or feedback given by any of the Users in relation to the services provided by another User. All such feedback should be made in accordance with applicable law. The option of Users to give feedback remains at Life Positive's sole discretion and may be modified or withdrawn at its sole discretion. Life Positive may moderate such feedback at any time. Life Positive shall not be obliged to act in any manner to give effect to the content of Users' feedback, such as suggestions for delisting of a particular Expert from the Website.
13. NO EXPERT – END USER RELATIONSHIP; NOT FOR EMERGENCY USE
13.1 Please note that some of the content, text, data, graphics, images, information, suggestions, guidance, and other material (collectively, "Information") that may be available on the Website (including information provided in direct response to your questions or postings) may be provided by individuals in either the personal growth, personal well-being, alternate therapies, or spiritual sciences profession. The provision of such Information does not create a licensed professional/patient relationship, between Life Positive and you and does not constitute an opinion, medical advice, or diagnosis or treatment of any particular condition, but is only provided to assist you with locating appropriate well-being care from a qualified Expert.
13.2 It is hereby expressly clarified that, the Information that you obtain or receive from Life Positive, and its employees, contractors, partners, sponsors, advertisers, licensors or otherwise on the Website is for informational purposes only. We make no guarantees, representations or warranties, whether expressed or implied, with respect to professional qualifications, quality of work, Expertise or other information provided on the Website. In no event shall we be liable to you or anyone else for any decision made or action taken by you in reliance on such information.
13.3 The Services are not intended to be a substitute for getting in touch with emergency healthcare. If you are an End-User facing a medical emergency (either on your or a another person's behalf), please contact an ambulance service or hospital directly.
14. CONTENT OWNERSHIP AND COPYRIGHT; CONDITIONS OF ACCESS
14.1 The contents listed on the Website are (i) User generated content, or (ii) belong to Life Positive. The information that is collected by Life Positive directly or indirectly from the End-Users and the Experts shall belong to Life Positive. Copying of the copyrighted content published by Life Positive on the Website for any commercial purpose or for the purpose of earning profit will be a violation of copyright and Life Positive reserves its rights under applicable law accordingly.
14.2 Life Positive authorizes the User to view and access the content available on or from the Website solely for ordering, receiving, delivering and communicating only as per this Agreement. The contents of the Website, information, text, graphics, images, logos, button icons, software code, design, and the collection, arrangement and assembly of content on the Website (collectively, "Life Positive Content"), are the property of Life Positive and are protected under copyright, trademark and other laws. User shall not modify the Life Positive Content or reproduce, display, publicly perform, distribute, or otherwise use the Life Positive Content in any way for any public or commercial purpose or for personal gain.
14.3 User shall not access the Services for purposes of monitoring their availability, performance or functionality, or for any other benchmarking or competitive purposes.
15. REVIEWS AND FEEDBACK
16. RIGHTS AND OBLIGATIONS RELATING TO CONTENT
16.1 As mandated by Regulation 3(2) of the IG Rules, Life Positive hereby informs the User that the User is not permitted to host, display, upload, modify, publish, transmit, update or share any information that:
i. belongs to another person and to which the User does not have any right to;
ii. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
iii. harm minors in any way;
iv. infringes any patent, trademark, copyright or other proprietary rights;
v. violates any law for the time being in force;
vi. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
vii. impersonate another person;
viii. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
ix. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation.
16.2 The User is also prohibited from:
i. violating or attempting to violate the integrity or security of the Website or any of Life Positive Content;
ii. transmitting any information (including job posts, messages and hyperlinks) on or through the Website that is disruptive or competitive to the provision of Services by Life Positive;
iii. intentionally submitting on the Website any incomplete, false or inaccurate information;
iv. making any unsolicited communications to other Users;
v. using any engine, software, tool, agent or other device or mechanism (such as spiders, robots, avatars or intelligent agents) to navigate or search the Website;
vi. attempting to decipher, decompile, disassemble or reverse engineer any part of the Website; vii. copying or duplicating in any manner any of Life Positive Content or other information available from the Website; v
viii. framing or hot linking or deep linking any Life Positive Content.
16.3 Life Positive, upon obtaining knowledge by itself or been brought to actual knowledge by an affected person in writing or through email signed with electronic signature about any such information as mentioned above, shall be entitled to disable such information that is in contravention of this Paragraph
6. Life Positive shall also be entitled to preserve such information and associated records for at least 90 (ninety) days for production to governmental authorities for investigation purposes.
17. RETURNS AND REFUND POLICY FOR PRODUCTS PURCHASED ON THE WEBSITE. Please read the details given on our Return and Refund Policies page
18. PREMIUM SEEKER MEMBERSHIP & OTHER PAID PLANS
18.1 Life Positive reserves the right to modify or discontinue the plans with prior notice
18.2 Life Positive reserves the right to substitute any of the deliverables mentioned in the plan with an equivalent deliverable, if for any unforeseen reason that deliverable cannot be offered
18.3 There is a no-cancellations and no-refunds policy
18.4 The two hours priority response time may not include the issue resolution time
18.5 The free telephonic tarot session will be of 45 minutes with a Life Positive Partner Expert currently available
18.6 All other terms of service as mentioned here
The terms in this paragraph are applicable specifically to Experts.
1.1 Life Positive, directly and indirectly, collects information regarding the Experts' profiles, contact details, and practice. Life Positive reserves the right to take down any Expert's profile as well as the right to display the profile of the Experts, with or without notice to the concerned Expert. This information is collected for the purpose of facilitating interaction with the End-Users and other Users. If any information displayed on the Website in connection with you and your profile is found to be incorrect, you are required to inform Life Positive immediately to enable Life Positive to make the necessary amendments.
1.2 Life Positive reserves the right to moderate the suggestions made by the Experts through feedback and the right to remove any abusive or inappropriate or promotional content added on the Website.
1.2 Life Positive reserves the right to moderate the suggestions made by the Experts through feedback and the right to remove any abusive or inappropriate or promotional content added on the Website.
1.3 You as an Expert hereby represent and warrant that you will use the Services in accordance with applicable law. Any contravention of applicable law as a result of your use of these Services is your sole responsibility, and Life Positive accepts no liability for the same.
Life Positive provides the Experts with a tool to update their profile information. Life Positive reserves the right of ownership of all the Expert's profiles and photographs and to moderate the changes or updates made by the Experts. You hereby represent and warrant that you are fully entitled under law to upload all content uploaded by you as part of your profile or otherwise while using Life Positive's services, and that no such content breaches any third party rights, including intellectual property rights. Upon becoming aware of a breach of the foregoing representation, Life Positive may modify or delete parts of your profile information at its sole discretion [with / without] notice to you.
3.1 All feedbacks, ratings and reviews ("Critical Content") is content created by the Users of www.LifePositive.com ("Website") and the clients of Life Positive customers including the End-Users. As a platform, Life Positive does not take responsibility for Critical Content.
3.2 Life Positive reserves the right but shall have no obligation to pre-screen, review, flag, filter, modify, refuse or remove any or all Critical Content from any Service.
3.3 You understand that by using the Services you may be exposed to Content that you may find offensive, indecent or objectionable and that, in this respect, you may use the Service at your own risk.
3.4 Life Positive will take down information under standards consistent with applicable law, and shall in no circumstances be liable or responsible for Critical Content, which has been created by the Users. The principles set out in relation to third party content in the terms of Service for the Website shall be applicable mutatis mutandis in relation to Critical Content posted on the Website.
3.5 If Life Positive determines that you have provided inaccurate information or fraudulent feedback, Life Positive reserves the right to immediately suspend any of your accounts with Life Positive and makes such declaration on the website alongside your name as determined by Life Positive for the protection of its business and in the interests of Users. You shall be liable to indemnify Life Positive for any losses incurred as a result of your misrepresentations or fraudulent feedback that has adversely affected Life Positive or its Users.
Life Positive has designed the ranking algorithm in the best interest of the End User and may adjust the ranking from time to time to improve the quality of the results given to the patients. It is a purely merit driven, proprietary ranking algorithm which cannot be altered for specific Experts. Life Positive shall not be liable for any effect on the Expert's business interests due to the rank of the Expert in the Ranking Algorithm.
5.1 Products may be listed for free. For every order received via the Website, the revenue will be shared as follows: 70% for the Expert, and 30% for the Website. The Expert will receive their earnings once the accumulated amount crosses INR 5,000 or $100. The earnings will be processed on the 7th of the month after the accumulated earnings cross the threshold mentioned before. The Expert will receive a consolidated account statement once their earnings cross the threshold amount.
5.2 All orders for products listed by Experts will be processed by the Expert solely. Processing includes accepting the order and contacting the buyer, packaging, shipping, and keeping the buyer informed of the status. Life Positive will not be liable for any inconsistencies in the order processing. If a product is not delivered or the wrong item is delivered or if any situation arises wherein a refund needs to be issued to the buyer, the Expert will be liable to process this refund directly to the buyer. And this refund amount will be adjusted in the Expert’s next billing cycle after subtracting the penalty fee (INR 100 or $5 per product item) and the payment gateway fees
5.3 Stock maintenance policy: It is the Expert’s responsibility to ensure accurate information on the Website regarding the stock of their listed products. If a product is out-of-stock, an email must be sent to firstname.lastname@example.org immediately. If an order is received on the Website for a product which is out-of-stock, a penalty of INR 100 or $5 per product item will be levied on the Expert
6.1 Leads and conversions mentioned in any plan are only an estimate and must not be understood as guaranteed
6.2 Life Positive reserves the right to modify or discontinue the plans with prior notice
6.3 Life Positive reserves the right to substitute any of the deliverables mentioned in the plan with an equivalent deliverable, if for any unforeseen reason that deliverable cannot be offered
6.4 There is a no-cancellations and no-refunds policy
6.5 The two hours priority response time may not include the issue resolution time
6.6 The free telephonic tarot session will be of 45 minutes with a Life Positive Partner Expert currently available
6.7 All other terms of service as mentioned here
7.1 Life Positive reserves the right to suspend or terminate a User’s access to the Website and the Services with or without notice and to exercise any other remedy available under law, in cases where,
i. Such User breaches any terms and conditions of the Agreement;
ii. A third party reports violation of any of its right as a result of your use of the Services
iii. Life Positive is unable to verify or authenticate any information provide to Life Positive by a User;
iv. Life Positive has reasonable grounds for suspecting any illegal, fraudulent or abusive activity on part of such User; or
v. Life Positive believes in its sole discretion that User’s actions may cause legal liability for such User, other Users or for Life Positive or are contrary to the interests of the Website.
7.2 Once temporarily suspended, indefinitely suspended or terminated, the User may not continue to use the Website under the same account, a different account or re-register under a new account. On termination of an account due to the reasons mentioned herein, such User shall no longer have access to data, messages, files and other material kept on the Website by such User. The User shall ensure that he/she/it has continuous backup of any medical services the User has rendered in order to comply with the User’s record keeping process and practices.
8.1 The Expert shall agree to partake in the occasional offers/promotional schemes offered by the Website to Users. All such offers and their duration shall be duly communicated to the Expert at least a week in advance.
8.2 The Company offers the following to Users, with respect to the professional services delivered by the Expert: a standards & genuineness guarantee, a payment security, and an anonymity guarantee. The Expert agrees to do their reasonable best to comply with these offerings, and cooperate in case of any conflict resolution with Users.
9.1 Service charge: The Expert shall pay the Website a subscription charge as per the subscription plan opted for by the Expert. The Expert can migrate between subscription plans at any point of time, on a pro-rata basis
9.2 Terms of payment: The service charge shall be paid upfront
9.3 Cancellations & refunds: No refunds are given in case an Expert opts to cancel his subscription
9.4 The company reserves the right to modify the subscription plans at any time. Prior information shall be given before making any changes
Should the user have a question or complaint about the Website, he/she may contact Life Positive at: email@example.com
Life Positive follows a stringent review publishing mechanism. Every review received undergoes -
Only after we're satisfied about the authenticity of a review is it allowed to go live on our website
Our award winning customer care team is available from 9 a.m to 9 p.m everyday
All our healers and therapists undergo training and/or certification from authorized bodies before becoming professionals. They have a minimum professional experience of one year
All our healers and therapists are genuinely passionate about doing service. They do their very best to help seekers (patients) live better lives.
All payments made to our healers are secure up to the point wherein if any session is paid for, it will be honoured dutifully and delivered promptly
Every seekers (patients) details will always remain 100% confidential and will never be disclosed